Dear Sir, With regret I am writing this mail to you that I had been cheated by reliance 3G services. Brief of the complaint is as follows, I had 3G balance of 8.7 GB on 23rd Aug-14 and I was required to recharge my data card on that day to carry forward my balance. Considering that I had recharged my data card by Rs 219 for 2 month validity login thru number on reliance site. After getting the slow speed I called to reliance customer care there they said that my number has been recharged for 2G and 3G balance of 8.7 GB has been forfeited, than I explained that on website it was no where mentioned that the plan was for 2G, for which below is the screenshot where no where it is mentioned that plan is for 3G and if I had recharge thru login detail of 3G number than how it can take 2G plan. Even on receipt it is nowhere mentioned that plan is for 3G or 2G. Further since last 1 month I am unable to check the balance online thru which even after recharge I could not notice for which I had called to customer care so many times but they just replied that there is some internal problem. I hereby request you to please to take the necessary action against the operator. Oct 10, 2017. Call forwarding, call waiting, and other call features on iPhone. Your iPhone supports features, including call waiting, call forwarding, and conference calls. But certain features on iPhone behave differently on GSM and CDMA networks. You can use different methods to turn on these features, depending on. May 17, 2010 Reliance Unlimited Mobile. What are you waiting. They are suppressing that scheme of 299 gives only half an hour daily to. Mar 31, 2015. Reliance Communications is a communication company in India offering many different phone and Internet options. One of Reliance Communications features is the conference call option. In order to utilize this function, you either need to have the conference call option as part of your Reliance. ![]() ![]() I had called up customer care toll free no and also the other alternate number 080333333, it was so frustrating that i was not able to get connected to executive it was more than an hour & disconnected the call (Trust me its true ),as the call was not been connected to executive. I felt ever i would call back on this number, and ever ever i experienced this type of un-satisfactory service from any other service provider. Just imagine why the customer have to suffer on long call waiting Q to just speak to customer care executive for further clarification apart from IVR response. This is all because of un-productive man power resources from the lower management to middle management, this needs to be corrected from the higher management.( hope this message would be sense to the concern and act on it ). Suggestion: Requirement of executives for the company is very much needed (badly needed ) Requirement should be done based on capability not just for man power. Higher management should check on the SLA as the abandon call rates are being increased. This needs to be initiative immediately. VERY MUCH PATHETIC SERVICE IN THE SERVICE PROVIDER TELECOM INDUSTRY. Dear Sir, I wants to say about customer care of 198 staffs.This staff are careless and fraud staff. I am using Reliance no. I had recharged with rs rs 61 two times at the date of may 23,2013.I had checked this recharge detail at the detail of may 24, 2013. Two recharged had been completed.My balance had deducted after sometimes for rs 61. I had done recharged with rs 58 for call rates. But I had not any benefit received this recharged.I had done call to customer care of 198 staff. Call were received by Mr. Kamal( gents). I said all detail about balance deduct. But That person said that You has activated this sms vas 5p in four time and internet pack rs 5. I said that I has not activated this service. Kamal Had not listen my talks. And said me wrong abuse talks. That person Said That I will kill you And where are you. That person Said that my company has not effort from your new fool customer. That person Disconnect the call. I had Done the call to customer care again. Call were received Manju.I told all matters about that girl. Manju had call transfer to senier. Senier supervior Mr. Tapen Singh asked all matters. I told about all matters.
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March 2018
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