A deactivated card is a credit card that has not yet been activated. For safety, any transaction (retail, cash, and installment) that will be made using a deactivated card will be declined. The deactivated status only applies per card which means that if the Principal Card is active, the Supplementary Card may still be deactivated. An inactive card, on the other hand, is a credit card that has not had any transactions for the past 24 months. Inactive status impacts both Principal and Supplementary Cards under one (1) account. For reference. See why the Citi ® Double Cash Card is among the best cash back credit cards. Activate a Card. Citi ® Financial Tools; Your phone is smart. Your Citibank Debit Card is your bank card and ATM card all in one. To upgrade your ATM Card, contact customer service at the number on the back of your card. Visit citi/activate, activate a citi credit card online. Enter your account information such as credit card number. Or you can visit The Citi Contact page.
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March 2018
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